Terms of service

Terms & Conditions

Welcome to Chiragh & Sons. By accessing our website, placing an order, or using our services, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

General Information

Chiragh & Sons operates as a luxury and premium watches business. These Terms & Conditions apply to all visitors, customers, and users of our website.

By using our website, you confirm that you are legally capable of entering into a purchase agreement and that the information you provide is accurate and complete.

Products

We make every effort to display our products as accurately as possible, including descriptions, images, colors, specifications, and prices.

However, slight differences may occur due to screen settings, photography lighting, product availability, or minor manufacturing variations.

All product descriptions are provided for general information. Customers are encouraged to review product details carefully before placing an order.

Pricing

All prices displayed on our website are subject to change without prior notice. We reserve the right to update prices, promotions, discounts, and product availability at any time.

If an incorrect price is displayed due to a technical error, we reserve the right to cancel or correct the order before processing.

Orders

When you place an order, you agree that all information provided is accurate and complete.

After receiving your order, we may contact you for confirmation, payment verification, or additional details. We reserve the right to refuse, cancel, or delay any order if:

Payment is not completed or verified.
Product is unavailable.
Incorrect customer information is provided.
Fraudulent or suspicious activity is detected.
There is a pricing or product listing error.

Payments

Customers must complete payment using the available payment methods shown at checkout or agreed directly with Chiragh & Sons.

Orders will only be processed after payment confirmation, unless cash on delivery or another payment arrangement is specifically offered.

Shipping & Delivery

Shipping and delivery are handled according to our Shipping Policy. Delivery times are estimates and may vary due to courier delays, location, holidays, customs checks, or circumstances beyond our control.

Chiragh & Sons is not responsible for delays caused by courier companies or incorrect delivery information provided by the customer.

Returns & Exchanges

Returns and exchanges are handled according to our Returns Policy. Customers must review the return conditions before placing an order.

Luxury watches must be returned in unused, unworn, and original condition. Items that are damaged, resized, altered, worn, or missing packaging may not be eligible for return or exchange.

Product Care

Customers are responsible for proper care and handling of purchased watches. Damage caused by misuse, water exposure, accidental impact, unauthorized repairs, improper storage, or negligence is not the responsibility of Chiragh & Sons.

Warranty

Warranty coverage, if applicable, will depend on the specific product and warranty terms provided at the time of purchase.

Warranty does not usually cover:

Accidental damage
Scratches and cosmetic wear
Strap or bracelet wear
Water damage unless stated otherwise
Battery replacement unless included
Damage caused by misuse or unauthorized repair

Intellectual Property

All content on our website, including text, images, logos, graphics, product photos, and design elements, belongs to Chiragh & Sons or its respective owners.

You may not copy, reproduce, distribute, or use our website content without written permission.

Website Use

You agree not to misuse our website, attempt unauthorized access, upload harmful content, interfere with website security, or use our website for unlawful purposes.

We reserve the right to restrict or block access to users who violate these Terms & Conditions.

Limitation of Liability

Chiragh & Sons will not be liable for any indirect, accidental, special, or consequential loss arising from the use of our website, products, or services.

Our liability is limited to the value of the product purchased, where applicable and permitted by law.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to Terms

We may update these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page. Continued use of our website means you accept the revised terms.